Frequently Asked Questions

Get answers to common questions about Professional Consultation.

During your Professional Consultation, a master stylist reviews goals, examines hair health and texture, discusses past chemical history, and outlines a step-by-step plan including timelines, tests, and recommended services to safely achieve your desired look.

Most consultations last 30 to 60 minutes depending on hair complexity and questions. Extended sessions may be scheduled for detailed color mapping or multiple strand tests; your stylist will confirm the exact timeframe when booking.

No need to wash before arriving unless directed. Natural oils help our stylists accurately assess texture and scalp condition, but avoid heavy product or hairspray so we can see the hair's true state.

While not always required, a Professional Consultation is strongly recommended before major color or chemical services. It ensures safety, establishes realistic expectations, and often includes tests to prevent damage or undesired results.

Yes—bring photos, inspiration, and any reference products. Visuals help stylists understand your preferences and guide technical decisions, color placement, and achievable outcomes based on your hair's starting condition. We'll also discuss feasibility, necessary steps, and timeline to achieve those looks.

Absolutely. Based on the consultation, your stylist will recommend salon-grade at-home products and routines to maintain health, color longevity, and prepare hair for future services, including specific shampoos, treatments, and frequency suggestions.